You may have never connected baking and the sports turf industry together before, but today we’re here to share our secret! A baker’s dozen and Turf Tines are inseparable.
How a Baker’s Dozen and Turf Tines Met
Back in 13th Century England, bakers were in the habit of throwing in an extra bun to ensure they didn’t accidentally give their customers less and find themselves on a ship to Australia.
Although we wouldn’t face the same penalisation that the bakers did, we pride customer convenience, making the baker’s dozen and Turf Tines well acquainted.
Just like a baker throws in an extra bun, we have regularly given spare greens tines, blades and bed knife screws as a courtesy to our customers.
Having been a contractor purchasing sets of tines for scarifiers and aerators ourselves before starting manufacturing, we know the frustration of finding a set missing a tine, or experiencing a damaged tip or breakage early on and having to run with one short.
We quickly learned to carry a spare of everything with us when working.
We know some clubs are on a tight budget and are run largely with volunteers and borrowed equipment, making it a big deal for them to be doing greens aeration and buying a set of solid tines biannually.
Due to financial constraints, these greenskeepers are unlikely to order spares, but probably need them the most due to undesirable soil conditions caused by irrigation and lack of aeration history.
In any case, we know how terrible an inconvenience it is for a customer to have to call up and stress about getting a replacement sent overnight.
Our Policy
When someone orders 39 screws to go with their Toro bedknife set, we tend to send our 40 instead.
There is always a chance that one will drop out and roll under the bench, causing chaos at the time of fitting the bedknives.
By adding one extra screw, we save our customers the frustration of being one screw short.
Similarly, if a golf course intends to aerate their greens, the very organised manager will often order the exact number of Phantom Core Tiny Tines to fit.
Unfortunately, it is not unlikely that one of these very fine tines will break prematurely by hitting an unexpected underground hazard.
For the convenience of Superintendents and Turf Technicians, we enclose a free tine for roughly every set of 30 ordered of our 5mm and 6mm solid green tines, every set of 60 of our Phantom Core Tiny Tines on 3/8 mounts.
We know the joy of having a spare to put in and continue your perfect aeration pattern.
In addition to tines and screws, our contractors also will often find a spare scarifying tipped blade when they purchase a set of Amazon Blades. We’re all about convenience!
Our baker’s dozen philosophy is perhaps old fashioned and is not often acknowledged, and we often wonder if our customers think we are numerically challenged (although sometimes that does happen too). However, we know our busy customers share the same love for their greens as we do.
Here at Turf Tines, we always prioritise the little things, helping us to establish our reputation of great customer service that we have become known for.
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