Website Terms of Service and Usage
At Turf Tines we take your opinions and feedback very seriously in fact that is how we have evolved into becoming an independent Australian supplier whom supports most makes and models of popular turf renovation equipment with aftermarket Blades and Tines. Our mission is to keep renovation affordable for Greenskeepers so they do not have to cut corners or sacrifice processes. We love to hear from you when you are happy and we really appreciate feedback and constructive critisism from which we can continue to pivot and make our products even better. So please contact us any time by mail: Customer Service, Turf Tines, 256 Petsch Creek Road, Tallebudgera Valley. Qld. 4228, Online Shop Chat, Facebook Messenger m.me/turftines ,Email: [email protected]tines.com.au or phone 0419 138 489
These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/ or contributors of content.
If you do not agree to all the terms and conditions of this agreement, then please refrain from using the website.
The content in these pages are for your general information only and Turf Tines does not provide any guarantee to the accuracy or completeness of the information and materials found and offered here.
Any new features, tools or products which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WordPress using Woocommerce which provides us with the online e-commerce platform that allows us to sell our products to you.
If you use this site you agree to be responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities that occur under them. You agree that you are over 18 years of age or are under supervision of a parent or guardian.
We send three types of emails to our customers, Order confirmation, Tracking advise and updates including specials and coupons. If you no longer wish to receive updates from us you can unsubscribe by selecting the link on the monthly email or emailing us.
Buying directly from Turf Tines
All references to original part numbers and brands or trade names are for identification purposes only, all our products are aftermarket Turf Tines own Brand and are sold as non-genuine.
There is no minimum invoice value all prices listed Include Gst and are in Australian Dollars
Trade and wholesale account holders please login with your username and unique password to place an order, save products to favourites list, see your machinery lists, Sales coupons or to request reminder SMS or emails.
Current customers with Turf tines who have not received a unique password please email us and request a copy.
New Clubs and businesses please Email [email protected] with the heading “New account application” to receive a login.
Retail and one of purchasers may order through the guest checkout without needing to create an account and can pay through the secure payment gateway via Credit card or paypal.
Alternatively email [email protected] or call 0404 839 236 or 0419 138 489 to discuss and make a purchase.
Errors/ Omissions and Accuracy
We try our best to keep the site updated with accurate information as to descriptions, sizes and pricing. At times the colour of the product photos may differ to the product you receive, our manufacturing process and rust protection techniques vary from product to product and can change between Painted, Shiny, Oiled and Dull batch to batch depending on our particular run. We use a range of metals and heat treatments depending upon the intended application of the finished product to ensure the longest possible wear and lifespan with the idea of representing the best value in the Australian market place.
Prices do change from time to time as metals and other consumables increase, we also adjust, we do not promise or guarantee the price will remain the same between your visits to our site. We do try our best to only pass on increases only as they present from our manufacture overheads and endeavour to always remain your best value tine supplier.
If you notice a discrepancy between invoice and website pricing please alert us immediately you will always be charged the lesser amount for helping us fix the mistakes. Please see our Shipping policy also.
We reserve the right to correct any errors, inaccuracies or omissions and change and update any information and cancel any orders if any information from the website is inaccurate.
We are not responsible for examining or evaluating the content or accuracy of third party links, comments etc and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Links do not imply that Turf Tines is affiliated, associated or endorses such linked websites.
Every effort has been made to ensure the accuracy of information provided in this website, however that to the extent permitted by law Turf Renos Pty Ltd trading as Turf Tines shall have no liability to any person or entity with respect to any liability, misleading information, loss or damage caused or alleged to be caused directly or indirectly from the use or reliance upon the information contained in this website.
Intellectual and Copywrite
We are the owner or the licensee of all intellectual property rights in Our Site and the material published on it. Those works are protected by copyright laws around the world.
You may print off one copy, and may download extracts, of any page(s) from Our Site for your personal reference and you may draw the attention of others within your organisation to material posted on Our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status as the authors of material on Our Site must always be acknowledged.
You must not use any part of the materials on Our Site for commercial purposes without obtaining a licence to do so from ourselves.
Unauthorised use of this website may give rise to claim for damages and/or be a criminal offence subject to the laws of Australia.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Questions regarding this policy should be sent to [email protected]